Privacy Policy
Senzi
Last updated: June 8, 2026
Senzi respects your privacy and protects the business data you use to operate your pet shop. This policy explains what we collect, how we use it, and the choices available to you.
1. Information We Collect
When you use Senzi, we may collect account information, business profile details, store data, product and inventory data, order data, customer records, staff activity, support messages, and technical usage information.
AI features may process uploaded images or operational content that you provide for extraction, classification, or automation.
2. How We Use Information
We use information to provide the service, authenticate users, operate workspaces, process subscriptions, deliver support, improve product quality, protect security, and communicate important updates.
We do not sell personal data.
3. Data Protection
Senzi uses security controls such as encrypted transport, access controls, operational monitoring, and backup processes to help protect customer and business data.
Access to production systems is limited to authorized personnel and service providers with a business need.
4. Data Retention
We retain data while your account is active or as needed to provide the service, meet legal obligations, resolve disputes, and maintain security.
After termination, deletion or export windows may vary by plan, product state, and legal requirements.
5. Your Rights
Depending on your location, you may have rights to access, correct, export, restrict, or delete personal data.
To make a privacy request, contact [email protected] from the email associated with your account.
6. Policy Updates
We may update this Privacy Policy when the product, legal requirements, or operational practices change.
Material changes will be reflected on this page or communicated through appropriate channels.
Privacy contact
Email: [email protected]