Terms of Service

Senzi

Last updated: June 8, 2026

These Terms of Service govern your access to and use of Senzi, an AI-powered pet shop management platform for sales, inventory, storefronts, staff, and business operations.

Please read them carefully before creating an account or using the service.

SECTION 1. ACCEPTANCE OF TERMS

By accessing or using Senzi, you agree to these Terms of Service and any product-specific policies referenced by Senzi.

If you use Senzi on behalf of a business, you confirm that you are authorized to accept these terms for that business.

SECTION 2. SERVICE SCOPE

Senzi provides pet shop management software for sales, inventory, customers, staff, reporting, and AI-assisted operational workflows.

We may improve, modify, or discontinue specific features as the product evolves.

SECTION 3. ACCOUNTS AND STORE DATA

You are responsible for keeping your account credentials secure and for maintaining accurate business information in your workspace.

You retain ownership of store data you upload or create in Senzi.

SECTION 4. SUBSCRIPTION AND PAYMENTS

Paid plans, billing cycles, taxes, and renewal terms are shown during signup or checkout.

If payment fails or an account remains overdue, Senzi may limit or suspend access after reasonable notice.

SECTION 5. AI FEATURES

AI features can help extract, classify, summarize, or generate operational data, but their output should be reviewed by your team before business use.

You are responsible for validating AI-assisted results such as inventory imports, product descriptions, and reports.

SECTION 6. ACCEPTABLE USE

Important term - please read carefully

You may not use Senzi for unlawful activity, abusive automation, unauthorized access, reverse engineering, or actions that disrupt the service.

We may suspend accounts that create security, legal, or platform integrity risks.

SECTION 7. DATA AND SECURITY

Senzi uses technical and organizational safeguards to protect customer and business data.

No internet service can guarantee absolute security, so you should maintain good credential hygiene and limit account access to trusted staff.

SECTION 8. LIMITATION OF LIABILITY

Senzi is provided on an as-available basis to the maximum extent permitted by law.

Senzi is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service.

SECTION 9. CHANGES TO TERMS

We may update these terms from time to time. Material changes will be communicated through the product, email, or this page.

Continued use of Senzi after updates means you accept the revised terms.

SECTION 10. CONTACT

For questions about these terms, contact Senzi at [email protected].

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